During this year so far, our country and our world have navigated crises daily, with each event having the potential to generate tremendous backlash if a brand misspeaks or mishandles even the smallest aspect of communications. It is now more important than ever for law firms to be a source of truth and assistance for…
Employees rarely stay with the same employer for their entire career anymore; and whether the law firm employee decides to leave or the firm terminates them, a law firm needs to have a plan in place for how to handle breaking digital ties with the former employee. Your first step toward making the breakup digitally…
Part One: Negative Reviews on Facebook and Google Practicing law is providing a professional service, and thus law firms benefit from online reviews. However, opening yourself and your law firm up to receiving reviews doesn’t just allow for positive news. Receiving negative feedback can be devastating, as these reviews are often left flippantly, sometimes even…
When people look to hire a service provider, more than ever before they are turning to the Internet and reading customer reviews and ratings. So many sites are devoted to the ranking and review of various companies that it is hard to tell which reviews are accurate or worthwhile to read. There are even services you can hire to create fake reviews for your business – but Google doesn’t like that and Amazon is even suing fake reviewers at the moment.
Stacey E. Burke