Let’s face it: we all live on our phones today. Emails are answered on the fly, the soothing tone of the map lady directs us to our destination, and dinnertime debates can be settled with a quick Google search. Smartphones and mobile devices now represent 65 percent of all digital media time, and that number is only projected to increase.
Month: August 2016
No matter what type of practice you have or the size of your law firm, welcoming a new client in a meaningful way remains important. Kicking off someone’s first experience with your business provides an excellent opportunity to showcase your customer service and start things off on the right foot. The initial welcome can help keep client expectations reasonable and build the trust and confidence that you need to succeed.